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Recent press coverage 123 News IT Operation Solution is a product that helps company to manage their IT operation which is handled by helpdesk staff and software to support the system MIP News

Welcome to PT. Mitra Infoparama

About Us

PT Mitra Infoparama (MIP) was established in 1992 by PT Usaha Sistim Informasi Jaya (agent for IBM World Trade Corporation in Indonesia) as the majority shareholder and a local company.

The main business was providing outsourced skilled Services Engineers for IBM products post sale support and services.

In 2002 MIP became fully independent and fully owned by local shareholders.

MIP Business

To cope with the demanding market requirements, MIP business diversifies and expands in the following area :

  • Human resources outsourcing administration & management with IT Helpdesk support services at client offices, onshore and offshore remote work locations. (resource management is fully managed by client, while payroll and contract management managed by MIP).

  • Contracted IT Product Maintenance Services – Post sales services of IT and IT maintenance services agreement contract with customers.

  • Strategic Service Provider for Epson, Sun Microsystems, IBM and NEC.

  • Service Center Locations for Epson printers, IBM Service Authorized, NEC PC and Notebooks etc.

  • IT and its related products sale.

  • IT Integration services (Supply, install, setup and maintain IT infrastructure). 

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